Refund policy
Return and Refund Policy
At Phase Rugby Apparel, we want you to love your gear. If something isn’t right, we’re here to help.
Returns
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Items can be returned within 30 days of delivery.
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Products must be unworn, unwashed, and in their original condition with tags attached.
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Clearance or final sale items are not eligible for return.
Refunds
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
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If you need a different size or style, we offer free exchanges within the 30-day return window.
How to Start a Return
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Email us at returns@phaserugby.com with your order number.
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We’ll provide a prepaid shipping label.
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Pack your item securely and drop it off at the nearest carrier location.
Questions?
Reach out anytime at support@phaserugby.com. We’re committed to making sure you’re satisfied with your Phase Rugby experience.