Refund policy

Return and Refund Policy

At Phase Rugby Apparel, we want you to love your gear. If something isn’t right, we’re here to help.

Returns

  • Items can be returned within 30 days of delivery.

  • Products must be unworn, unwashed, and in their original condition with tags attached.

  • Clearance or final sale items are not eligible for return.

Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

  • If you need a different size or style, we offer free exchanges within the 30-day return window.

How to Start a Return

  1. Email us at returns@phaserugby.com with your order number.

  2. We’ll provide a prepaid shipping label.

  3. Pack your item securely and drop it off at the nearest carrier location.

Questions?

Reach out anytime at support@phaserugby.com. We’re committed to making sure you’re satisfied with your Phase Rugby experience.